Terms of Service

Welcome to expert gifting! By using our website, placing an order, or accessing our services, you agree to comply with these Terms of Service. If you do not agree, please refrain from using our site or services.

For any questions, contact us at:

• Email: expert@expertgifting.com

• Phone: +91 8422840313

1. General Terms

1.1 Eligibility:
By accessing or using our services, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our site.

1.2 Changes to Terms:
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site after such changes constitutes acceptance of the updated terms.

1.3 Accuracy of Information:
We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders placed based on such information.

2. Orders and Payments

2.1 Order Acceptance:

• Orders are subject to acceptance and availability.
• We reserve the right to cancel any order at our discretion (e.g., due to product unavailability, pricing errors, or fraudulent activity).

2.2 Pricing and Payment:

• Prices are displayed in INR (Indian Rupees) unless otherwise stated.
• All payments must be completed at checkout using the available payment methods.

2.3 Customs and Taxes:
For international orders, the buyer is responsible for any customs duties, taxes, or additional fees incurred during shipping.

2.4 Order Modifications:
Once an order is placed, changes or cancellations are only allowed as per our Cancellation Policy.

3. Shipping and Delivery

3.1 Shipping Policy:
Please refer to our Shipping Policy for estimated delivery times and conditions.

3.2 Delayed Deliveries:
expert gifting is not responsible for shipping delays caused by external factors, including courier service issues or customs clearance.

3.3 Shipment Tracking:
Once shipped, customers will receive a tracking number. Activation of tracking may take up to 24 hours.

4. Returns, Refunds, and Replacements

4.1 Eligibility:
Please refer to our Return and Refund Policy for details on eligibility and processes for returns, refunds, and replacements.

4.2 Proof of Damage:
For damaged or defective items, customers must provide an unedited unboxing video as proof.

5. Intellectual Property

All content, designs, logos, text, images, and other materials on expertgifting.com  are the intellectual property of expertgifting or its licensors. You may not reproduce, distribute, or exploit this content without prior written consent.

6. User Responsibilities

6.1 Prohibited Activities:
Users must not:

• Use our site for unlawful purposes.
• Distribute viruses or malicious code.
• Engage in fraudulent activity or misrepresentation.

6.2 Account Security:
Customers are responsible for maintaining the confidentiality of their account details and for all activities occurring under their account.

7. Limitation of Liability

Expert gifting is not liable for:

• Indirect, incidental, or consequential damages arising from the use of our site or products.
• Delays, losses, or damages caused by third-party shipping carriers.

Our liability for any claim is limited to the amount paid for the order in question.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes will be resolved exclusively in the courts of Mumbai, Maharashtra.

9. Contact Information

For inquiries or concerns, please reach out to us:

• Email: expert@expertgifting.com
• Phone: +91 8422840313