1. Introduction

At Expert Gifting, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices for collecting, using, and sharing your data and applies to all interactions you have with Expert Gifting.

2. Information We Collect

• Personal Information: Includes information you provide during account registration, such as your name, email address, contact number, and shipping address.
• Payment Information: Collected during checkout for payment processing but not stored on our servers. We use third-party payment gateways that adhere to PCI-DSS standards.
• Purchase History and Preferences: Records of items you’ve purchased or browsed to help us personalize recommendations.

3. How We Use Your Information

Your information is used for:

• Order Fulfillment: To process your orders, communicate shipping updates, and handle returns or inquiries.
• Customer Service: For responding to queries or addressing complaints.
• Marketing: To send promotional emails about new products, special offers, or other information which we think you may find interesting, but only if you opt-in to receive them.
• Analytics and Improvement: To improve website performance, user experience, and product offerings.

4. Data Sharing and Security

• Third-Party Service Providers: We share data with service providers (such as delivery companies and payment processors) solely to complete transactions and orders.
• Data Security: We implement industry-standard encryption, firewalls, and secure servers to safeguard your data. Access is restricted to authorized personnel only.
• Data Retention: We retain your data as long as it is necessary to fulfill our services or as required by law.

5. Cookies and Tracking Technologies

Cookies and tracking technologies help us enhance your experience on our website. These technologies allow us to remember your preferences, improve website performance, and provide tailored content. You can control or disable cookies through your browser settings, although doing so may affect your experience.

6. Your Rights

You may request:

• Access: A copy of your personal data that we hold.
• Correction: To update any inaccuracies in your information.
• Deletion: To delete personal data we hold about you, subject to certain legal restrictions.

To exercise these rights, please contact us at expert@fodxpert.com.

7. Changes to This Privacy Policy

This policy may be updated to reflect changes in our practices or legal requirements. We encourage you to review it periodically. Your continued use of our website constitutes acceptance of the updated terms.